{"id":12168,"date":"2021-11-16T14:47:01","date_gmt":"2021-11-16T14:47:01","guid":{"rendered":"https:\/\/uxwritinghub.com\/?p=12168"},"modified":"2022-08-21T11:31:17","modified_gmt":"2022-08-21T11:31:17","slug":"9-helpful-tips-for-collaborating-on-a-ux-writing-project","status":"publish","type":"post","link":"https:\/\/uxwritinghub.com\/9-helpful-tips-for-collaborating-on-a-ux-writing-project\/","title":{"rendered":"9 helpful tips for collaborating on a UX writing project"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12168\" class=\"elementor elementor-12168\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2acc2f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2acc2f6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a5f7171\" data-id=\"a5f7171\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cf45dc elementor-widget elementor-widget-text-editor\" data-id=\"4cf45dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>By UX Writing Academy graduates <br \/><a href=\"https:\/\/www.linkedin.com\/in\/sherrysamtani85\/\"><span style=\"font-weight: 400;\">Sherry Samtani, <\/span><\/a><a href=\"https:\/\/www.linkedin.com\/in\/emma-mcleod\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Emma McLeod, <\/span><\/a><a href=\"https:\/\/www.linkedin.com\/in\/clairemacaraeg\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Claire Macaraeg, <\/span><\/a><a href=\"https:\/\/www.linkedin.com\/in\/emilyshilee\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Emily Shi Lee<\/span><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2585c8e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2585c8e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-232d828\" data-id=\"232d828\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0c0e5a elementor-widget elementor-widget-text-editor\" data-id=\"d0c0e5a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nine writers, eight time zones, seven weeks, and a mammoth writing task: <\/span><b>Introduce <a href=\"https:\/\/uxwritinghub.com\/what-is-ux-writing\/\">UX writing<\/a> and <a href=\"https:\/\/uxwritinghub.com\/the-rise-of-content-design\/\">content design<\/a> at <a href=\"https:\/\/www.hibob.com\/\" target=\"_blank\" rel=\"noopener\">Hibob<\/a>. <\/b><span style=\"font-weight: 400;\">\u00a0This called for massive collaboration between the three teams involved\u2014Hibob, UXWA project managers Yuval and Anja, and UXWA writers\u2014and deep <a href=\"https:\/\/uxwritinghub.com\/ux-research-for-beginners\/\">UX research<\/a> to gain product knowledge. But the best thing about UX writers is that we\u2019re all problem solvers, quick learners, and in our case, equipped with best practices from the <\/span><a href=\"https:\/\/uxwritinghub.com\/join-the-ux-writing-academy\/\"><span style=\"font-weight: 400;\">UX Writing Academy<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">While the Hibob team set the vision, we as UXWA writers started by defining the scope of the project: areas of highest priority, micro tasks, and final deliverables. Our resources were our UX writing skills and availability, so these too had to be purposefully divided.<\/span><\/p><p><span style=\"font-weight: 400;\">Here\u2019s what we did, what we learned, and what we suggest when it\u2019s your turn.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b4fc810 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b4fc810\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0e00f9\" data-id=\"a0e00f9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0392142 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"0392142\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tShortcuts: Jump straight to\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13fdc86a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13fdc86a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4b2f4f\" data-id=\"a4b2f4f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c76aab9 elementor-widget elementor-widget-text-editor\" data-id=\"3c76aab9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Outline macro goals and micro tasks<\/h2><p><span style=\"font-weight: 400;\">Ideate how to tackle the project together. <\/span><span style=\"font-weight: 400;\">As with any project, the finer details were in constant flux. However, Yuval and Anja set the broader timeline: 2 weeks for research, 2 weeks for write-ups, and 2 weeks for syncs and wrapping up. This bigger picture allowed us to evaluate goals, define and allocate micro tasks better, assign priorities, and stay on track.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">While we didn\u2019t use a project tracker tool, we used a Miro board to visualize steps, tasks, and progress.<\/span><\/p><h2>Define the tools from start to finish<\/h2><p><span style=\"font-weight: 400;\">For future UXWA students, we suggest asking these questions at the start of any project: Where will you outline goals and tasks, and how will you track your project? Where will your research be placed and analyzed? Are you going to use a collaborative workspace like Figma, Miro, Whimsical, or a mix for different purposes? How does each team member feel about communication tools? Will you use Zoom, Slack, or another tool?<\/span><\/p><p><span style=\"font-weight: 400;\">For our Hibob project, Airtable was heavily used early on because of its <\/span><a href=\"https:\/\/uxwritinghub.com\/ux-airtable\/\"><span style=\"font-weight: 400;\">usefulness for multiple types of UX research<\/span><\/a><span style=\"font-weight: 400;\">. Also, remember to consider which tools are best for delivering your final work. In our case, Google Workspace was ideal for deliverables such as our final report, presentation slides, and folders containing final mockups.\u00a0<\/span><\/p><p>Learn more about useful <a href=\"https:\/\/uxwritinghub.com\/top-prototyping-tools\/\">design tools<\/a><\/p><h2>Set an agenda for meetings<\/h2><p><span style=\"font-weight: 400;\">Meetings are hard to come by, yet infinitely better than constant back-and-forths on Slack. But meetings need tightly defined agendas, or Zoom sessions can drag on with no clear outcome. Though, admittedly, we sometimes enjoyed nerding out together about all things content design.<\/span><\/p><p><span style=\"font-weight: 400;\">We discussed work completed, challenges, upcoming tasks, who was doing what, and when our next check-in would be. If anything needed to be reviewed for discussion, this was done before the meeting and not during. Add to the agenda before the meeting begins so talking points drive the discussion.<\/span><\/p><h2>Centralize your resources and documents<\/h2><p><span style=\"font-weight: 400;\">A centralized location for documents keeps all references to your research, decisions, progress, and deliverables in one place. The benefit? Mutually accessible documents, links, databases, images, and more.<\/span><\/p><p><span style=\"font-weight: 400;\">The Hibob project scaled up quickly and thanks to our project board on Miro, all 9 UX writers, 2 project managers, and the Hibob team were aligned through a visual story that unfolded as we progressed. This was complemented by our storage of documents in Google Workspace, where the final deliverables would eventually live.<\/span><\/p><figure id=\"attachment_12173\" aria-describedby=\"caption-attachment-12173\" style=\"width: 779px\" class=\"wp-caption alignnone\"><img src=\"https:\/\/uxwritinghub.com\/wp-content\/uploads\/2021\/11\/miro-board-for-uxwa-hibob-project.png\" alt=\"The Miro board used in the UXWA \/ Hibob project\" width=\"779\" height=\"454\" \/><figcaption id=\"caption-attachment-12173\" class=\"wp-caption-text\">Miro board for the UX Writing Academy Hibob project<\/figcaption><\/figure><h2>Be strategic about what roles you volunteer for<\/h2><p><span style=\"font-weight: 400;\">This type of project is a great chance to learn to the max, all the while delivering great outcomes. Is there a task you\u2019ve never done? Volunteer so you can expand your skill set. What experiences can you contribute? Offer to be a backup for another team member in case they need support.<\/span><\/p><p><span style=\"font-weight: 400;\">For example, one team member helped with the content audit so she could gain experience doing so for a digital product. On the flip side, because of her early career as an editor, she offered to support\u2014but not lead\u2014the content style guide work.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><h2>Take the initiative to check on everyone\u2019s status and workload regularly<\/h2><p><span style=\"font-weight: 400;\">In a word, <strong>communicate<\/strong>. This seems trite, but in a group setting, sometimes people may hesitate to say \u201cno\u201d or let others know when they have less time. Regular communication is key for knowing what each person is working on, if the tasks are still manageable for everyone, and how others\u2019 work may affect your own.<\/span><\/p><p><span style=\"font-weight: 400;\">Not only that, it can help streamline the work overall. One team member checked in with both the content audit team and the team working on error messages. Because she did this, the content audit team was able to record error messages in an efficient way so that it could be easily accessed by the error message team later in the project.<\/span><\/p><h2>Make sure everyone references the same style guide<\/h2><p><span style=\"font-weight: 400;\">Set foundational style guidelines early, before team members start making copy suggestions.<\/span><\/p><p><span style=\"font-weight: 400;\">Early in the project, we put several polarizing style decisions to a vote among writers and stakeholders. Everyone\u2019s votes and rationale helped steer decisions for what eventually became the content style guide, one of the final deliverables. Specifically, our process was streamlined because initial decisions were already in place to use serial commas and sentence case for headings, allowing all 9 writers to have unified microcopy suggestions.<\/span><\/p><p>Need style guide inspiration? <a href=\"https:\/\/uxwritinghub.com\/content-style-guides\/\">Check out this content style guide collection<\/a>.<\/p><h2>Use templates to enforce consistency<\/h2><p><span style=\"font-weight: 400;\">Try to agree on templates before building out content to avoid having to check for consistency in formatting and structure later. Circling back to previous points, err on the side of overcommunicating with your teammates to make sure everyone is using the most recent version of any file.<\/span><\/p><p><span style=\"font-weight: 400;\">Even with multiple team members populating shared documents, we were able to create one voice with unified formatting.<\/span><\/p><h2>Allocate time to finalize deliverables<\/h2><p><span style=\"font-weight: 400;\">For all the effort you put forth in the previous points, the true value of a UX project is in how useful the deliverables are for the stakeholders. Remember: <\/span><i><span style=\"font-weight: 400;\">How<\/span><\/i><span style=\"font-weight: 400;\"> your team presents the project is as important as the work itself.<\/span><\/p><p><span style=\"font-weight: 400;\">Allocate enough time and resources to finish the project with a bang. In final presentations\u2014spoken or written\u2014show the stakeholders what you&#8217;ve done, why it&#8217;s important, and the benefits.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In other words, make sure your work is in ship-shape to, well, ship.<\/span><\/p><h2>Final words<\/h2><p><span style=\"font-weight: 400;\">We would like to thank the <\/span><a href=\"https:\/\/www.hibob.com\/\"><span style=\"font-weight: 400;\">Hibob<\/span><\/a><span style=\"font-weight: 400;\"> team for this opportunity, Anja and Yuval for their project management and guidance, and our other collaborators on this project: Helen Griffith, Sabine Morrow, Gina Schlatter, Parmesh Chopra, and May Vilailuck.<\/span><\/p><p><span style=\"font-weight: 400;\">This crucial industry experience made possible by the <\/span><a href=\"https:\/\/uxwritinghub.com\/join-the-ux-writing-academy\/\"><span style=\"font-weight: 400;\">UX Writing Academy<\/span><\/a><span style=\"font-weight: 400;\"> has helped launch us into future opportunities.<\/span><\/p><p><span style=\"font-weight: 400;\">Want to discuss your next project? Feel free to reach out via LinkedIn:<\/span><\/p><p><a href=\"https:\/\/www.linkedin.com\/in\/sherrysamtani85\/\"><span style=\"font-weight: 400;\">Sherry Samtani<\/span><\/a><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.linkedin.com\/in\/emma-mcleod\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Emma McLeod<\/span><\/a><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.linkedin.com\/in\/clairemacaraeg\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Claire Macaraeg<\/span><\/a><span style=\"font-weight: 400;\"><br \/><\/span><a href=\"https:\/\/www.linkedin.com\/in\/emilyshilee\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Emily Shi Lee<\/span><\/a><\/p><h2>See the presentation<\/h2><p>UX Writing Academy mentor Anja Wedberg presented the students&#8217; work at a UX writing conference\u2014check it out!<\/p><p><a href=\"https:\/\/www.youtube.com\/watch?v=Ob4jUr0W_9M\" target=\"_blank\" rel=\"noopener\">Case study: Hibob &amp; UX Writing Hub design and writing collaboration<\/a><\/p><h2>More articles<\/h2><p><a href=\"https:\/\/uxwritinghub.com\/creating-a-brief\/\">Creating a UX writing and content design brief<\/a><br \/><a href=\"https:\/\/uxwritinghub.com\/ux-research-for-beginners\/\">UX research for beginners<\/a><br \/><a href=\"https:\/\/uxwritinghub.com\/the-rise-of-content-design\/\">The rise of content design<\/a><\/p><p>Main image credit: <a href=\"https:\/\/www.freepik.com\/free-vector\/project-initiation-abstract-concept-vector-illustration-project-documentation-business-analysis-vision-scope-determine-goals-task-assignment-timeframe-timeline-abstract-metaphor_12083728.htm\"><i><span style=\"font-weight: 400;\">Infographic vector<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> created by <\/span><\/i><a href=\"https:\/\/www.freepik.com\/vectorjuice\"><i><span style=\"font-weight: 400;\">vectorjuice<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> &#8211; www.freepik.com <\/span><\/i><span style=\"font-weight: 400;\">\ud83d\ude4f<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We assigned 9 writers in 8 time zones to improve UX writing at Hibob in 7 weeks. Here&#8217;s what our UX Writing Academy students learned from this mammoth task.<\/p>\n","protected":false},"author":56,"featured_media":12172,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_eb_attr":"","content-type":"","_mi_skip_tracking":false},"categories":[59,57],"tags":[],"acf":{"descriptions":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>9 helpful tips for collaborating on a UX writing project - UX WRITING HUB<\/title>\n<meta name=\"description\" content=\"We assigned 9 writers in 8 time zones to improve UX writing at Hibob in 7 weeks. 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